Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Select product for an order
   • Select and use materials, equipment and personal protective equipment (PPE)
   • Select product from stock batches to match order forms or client request
   • Assist clients onsite with selection or direct to particular product or display area
   • Evaluate quality of product visually to ensure that it meets standard order requirements for quality
   • Block up stockholding areas for presentation
   • Monitor the amount of remaining product and retain information to inform other clients
2. Maintain the stock inventory
   • Collate orders in the sales or dispatch area
   • Check orders for quality of product and for accuracy of quantity
   • Keep electronic or manual records of outgoing sales in the product inventory
   • Adjust the inventory of the quantity of nursery stock available for sale
3. Prepare for dispatch or delivery
   • Check product for correct labelling and replace incorrect labelling
   • Package product for delivery and presentation to the client
   • Pack product into containers for ease of handling
   • Assist delivery of product by loading and stacking product according to the configuration of the transportation vehicle
   • Check product quality at each stage in the delivery process
   • Maintain and tidy sales and dispatch areas and packing and packaging materials
4. Receive products
   • Check incoming product for quality and correct quantities
   • Transfer product to stock holding areas with appropriate manual handling techniques
   • Transfer incoming documentation, receipts of delivery and invoices to administration

Range Statement

---

Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

evaluate product quality

interpret order forms

maintain product records

meet client service requirements

monitor and carry out product dispatch and delivery processes

select product for order requirements

---

Knowledge Evidence

The candidate must demonstrate knowledge of:

the principles and practices of receiving and despatching nursery products

best practice guidelines for nursery hygiene

common sources of cross contamination from transport vehicles

environmental controls necessary for transporting plants

quality standards for the packing, packaging and labelling of products

quarantine policies and relevant quarantine legislation

stock control procedures

---